RAM's Permitting System is a framework for building permitting systems quickly and cost effectively. If your department is responsible for receiving permit applications, taking them through a review process, approving and issuing permits, tracking bonds, expirations and permit releases, you will find that the Permitting System makes your processes far more efficient and faster than home-grown applications written in Microsoft Access or Spreadsheets, and the like.

The Coal Mining Permits Section of the Bureau of Mines at the Maryland Department of Environment (MDE) commissioned us to replace their decade old Microsoft Access-based permitting database with an implementation of the Permitting System that is called the Mining Permit System. The system automate workflows associated with a mining permit application from application review and approval to bonding, coal production reports and payments, land reclamation, entity licensing and certification, and lands unsuitable petitions. The System generates the reports needed by state and federal agencies, including Regulation 8 reports, and any number of custom reports can be designed from the wealth of data tracked by the system.

The user roles implemented in the System are customizable and can be configured to suit specific departmental needs:

• Permitting Agent manages the input, review, and approval of mining permit applications. This role also tracks the receipt and approval of land reclamation reports, tonnage reports, and surcharge payments.
• Bond Manager tracks the amount of bond required and posted for each Permit, including a checkbook-style ledger for bond instrument transactions.
• Client Manager tracks the current status of licenses and certifications for mining operators, certified blasters, and other licensed entities.
• System Administrator has full access to all screens and functionality.